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Quality Software Maintenance & Support

With a constantly evolving technology sector, applications & software can go out-of-date or be rendered useless within months. Which is why maintaining a regularly serviced application will incrementally create a robust product.

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software maintenance & support

Why is Maintenance & Support Critical?

Negligent maintenance of software products is the no.1 reason application systems are compromised today. A software solution will always start to show compatibility issues, security & data risks and unexpected behaviours if it is not regularly serviced or updated. Fonseka Innovations will perform regular checks, updating core architecture and troubleshooting technical issues for users.

 

software maintenance & support

Our Solutions

At Fonseka Innovations, we care deeply about the products we create. We have always been big advocates of test-driven development and periodic servicing is a big part of that. Our team will test your software on a monthly basis to ensure everything is running smoothly.

 

Maintenance Activities

  • Write & Execute Test Library
  • Refractor / Optimise Code
  • Update 3rd party packages
  • Check 3rd party services & integrations
  • UI / UX Updates (Full Story Analysis)
  • Ongoing Technical Documentation

Support Activities

  • Technical Issue Resolution (Bug Fixes)
  • Respond to User queries about usage
  • Recommend Improvements
  • Digital Footprint Analysis & Reporting
  • Account Management
  • Ongoing Knowledge Base Development

Get In Touch!

We will make sure that you get the best out of our maintenance packages. Get in touch with our team, and we can discuss everything you need. On signup, you will receive our package brochure for more details.

 





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